The Ocean House B & B
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Travel in 2023: COVID-19 Procedures

The Ocean House is proud to announce our partnering with Ecolabs, providing sanitization strategies and cleaning procedures this season. Sanitization, Sterilization, and compliance with ALL CDC Guidelines, have given our travelers a reason to return during these challenging times.

Our updated COVID cancellation policy is also listed below. 
For more information regarding Ecolabs services and products,
please visit:  www.ecolabs.com 
 


THE OCEAN HOUSE POLICIES

Deposit is required to secure your reservation. A deposit of the 1st night or weekend night, whatever is higher, is required to secure the reservation. Once the deposit is taken, the cancellation policy would be applicable for any date changes or cancellations.

Check In time: 3:00PM Check Out: 11:00AM
The Ocean House requests no arrivals before 12:30 pm. We will text you when your room is available, mostly prior to 3:00 pm.

All rates are based on double occupancy. There is a $50.00 charge for each additional person in rooms that accommodate a 3rd or 4th person. The Ocean House CANNOT accommodate children UNDER 12 yrs old.

Cancellation and Date Change Policy:
Reservation arrival dates can be changed*** or the deposit amount vouchered at no cost***, for up to 1 week prior to your scheduled arrival. Vouchers will hold the deposit value for 5 years. Cancellation requests for refunds will result in a transaction cost of 8% of the deposit amount. Cancellations within 1 week of arrival will result in forfeiture of the deposit amount. Cancellation of holiday stay within 1 week of arrival will result in fee for half the balance due. Cancellations within 72 hours of arrival date will result in forfeiture of the total balance due. Cancellations within 1 week, by order of the State, will be backdated to 1 week prior of arrival and those policies applied. (See above)
***Date changes do not over-ride minimum night requirements in effect when booking the stay. Cancel fees for the date change will equal the rates for the minimum nights required at time of booking. These fees will be assessed for cancellations of nights at any point after reservation is confirmed.

Badges are available as an add-on to your room, good from Check-in to Check-out. Badges will automatically be added to your reservation, if they are required during your dates of stay. You must notify us at receipt of your confirmation letter or during booking process, if you would like them removed.
The price for badges is $12 per person. Ocean House Badges must be returned at Check out at 11AM. Beach Badges are required from Memorial Day through Labor Day.

The Ocean House is offering Umbrella Rental for your stay. Just $10.00 per umbrella for use from check-in to check-out.

The Ocean House has limited on-site parking. Additional parking is four houses away on the east side of Ocean Ave. This is the ONLY overnight parking in the Town of Spring Lake. Handicap placard or license plate owners will be permitted to park in front of the inn overnight. If bringing multiple vehicles, please park additional cars at the beach.

The Ocean House offers Complimentary Ice, Wi-Fi, Bicycles, Bike Locks, Beach Chairs and Towels. Hair Dryers and Ironing Boards upon request at front desk. Guests must be 18yrs old to use our bicycles.

All rooms’ amenities include flat screen tv, cable box, air conditioning, shower amenities and private bath. All coolers/food and beverages are stored on the 1st floor.

There are no elevators in the building. Bellhops are available between 3-6PM to help with your bags.

Our full hot breakfast is table side, every morning between 8:30-10:00AM, and is included in the price of the stay. If you have any food allergies, please let us know before your check in date. Guests with restrictions are encouraged to bring along any favorites, and store them in the refrigerators located on the back porch.

No smoking, vaping, or burning of anything with open flame in guest rooms, porch area, or on the premises. Violators will be charged a minimum $250 fee and up to the full cost for damages created or caused by the violation.

By arriving at our inn, you are acknowledging that you do not have any symptoms of COVID-19 and you accept the risks associated with travel at this time. You will not hold liable The Ocean House, in any way, as it pertains to transmitting or contracting COVID-19 or any other disease while a guest or after. Please follow CDC recommendations as they pertain to your vaccination staus and other health factors while traveling at this time.
ARRIVAL TIMES
12:30 PM - 9:30 PM
If arriving outside of check-in times, please call to make arrangements.

CHILDREN & PETS
Children are not allowed. Pets are not allowed.

CREDIT CARD SECURITY
Your credit card information is stored and processed securely.

SERVICE ANIMALS
Certified service animals must and will be approved by The Ocean House Management, provided proper documentation has been provided prior to arrival. Cleaning Fee of $35 will automatically be added to the reservation.

SPECIAL NEEDS & REQUESTS
I have provided any special needs or requests, to The Ocean House within my online booking request. If The Ocean House cannot accommodate those needs or requests, they will discuss them with me, before processing my reservation request

DEPOSIT REQUIRED TO SECURE RESERVATION
If your reservation request is able to be confirmed, a deposit of the 1st night or weekend night, whatever is higher, is required to secure the reservation. Once the deposit is taken, the cancellation policy would be applicable for any date changes or cancellations.

CANCELLATIONS/DATE CHANGES/HOLIDAY STAYS
Cancellation and Date Change Policy: Reservation arrival dates can be changed*** or the deposit amount voucher-ed at no cost***, for up to 1 week prior to your scheduled arrival. Vouchers will hold the deposit value for 5 years. Cancellation requests for refunds will result in a transaction cost of 8% of the deposit amount. Cancellations within 1 week of arrival will result in forfeiture of the deposit amount. Cancellation of holiday stay within 1 week of arrival will result in fee for half the balance due. Cancellations within 72 hours of arrival date will result in forfeiture of the total balance due. Cancellations within 1 week, by order of the State, will be backdated to 1 week prior of arrival and those policies applied. (See above) ***Date changes do not overide minimum night requirements in effect when booking the stay. Cancel fees for the date change will equal the rates for the minimum nighs required at time of booking. These fees will be assessed for cancellations of nights at any point after reservationn is confirmed.